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Email a Patient


PLEASE NOTE
The Get Well E-mail program is designed for get well wishes only. Any other types of communication (e-mail conducting personal business or containing questionable content) will not be delivered. We will not print and/or deliver Get Well E-mails if they include attachements or graphics. Please limit your message to text only.

What is "Get Well Email"?
Get well email is designed to provide friends and family members convenient access to patients at Sequoia, by using email to send get well messages.

Where do I send my email?
If you would like to send a get well email to a loved one or friend who is a patient at Sequoia, please address your e-mail to seqpatientemaildistributors@chw.edu. Please put "Patient Email" in the subject area, and make sure to include the patient's name and room number if known in the body of your email. Please do not include any attachments, graphics or questionable content in your email. Text only, please.

When are e-mails delivered?
Get well emails are delivered throughout the day from 9:00 A.M. to 4:00 P.M., on weekdays.  Email received over the weekend will be delivered the following Monday. Delivery of email may be delayed during holidays. Email received after the intended recipient has been discharged will not be delivered.

Can the patient I'm sending this to send a response by e-mail?
Get well email is set up only to receive patient email. It cannot send outgoing replies.

Are the email messages I send confidential?
All messages received are handled confidentially. Upon receipt, your mail will be printed, sealed and delivered directly to the patient's room by our Guest Services staff and volunteers.

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